Privacy Policy
PRIVACY POLICY
Effective Date: September 24, 2026
1. INFORMATION ABOUT THE COLLECTION OF PERSONAL INFORMATION
1.1 Personal Information
This Privacy Policy explains how ROYALHONEYPEAK ("we," "us," or "our") collects, uses, discloses, and protects personal information when you visit or use https://royalhoneyus.myshopline.com/ (the "Site"), create an account, place an order, contact us, or otherwise use our services.
Personal information is information that identifies, relates to, or could reasonably be associated with an individual. It may include your name, address, email address, telephone number, payment information, IP address, device information, and online activity.
1.2 Data Controller
The company responsible for processing your personal information is:
ROYALHONEYPEAK
1510 Cedarmont Dr
Hacienda Heights, CA 91745
United States
Email: purehoney@royalhoneyus.com
Phone: +1 347-392-8443
2. PERSONAL INFORMATION COLLECTED WHEN YOU VISIT OUR SITE
When you visit the Site without creating an account or submitting information, we may automatically collect technical information transmitted by your browser, including:
(A) IP address
(B) Date and time of the request
(C) Pages or content viewed
(D) Amount of data transmitted
(E) Browser type and version
(F) Operating system and device information
(G) Referring website and general usage information
We use this information to display, operate, maintain, secure, and improve the Site and to detect or prevent fraud and misuse.
3. ADDITIONAL FEATURES AND SERVICES
3.1 Services We Provide
In addition to browsing the Site, you may create an account, place an order, select a payment method, request customer support, subscribe to marketing communications, or request a return, refund, or exchange. To provide these services, we may collect information that you voluntarily provide or that is generated through your use of the Site.
3.2 External Service Providers
We may use third-party service providers, including payment processors, shipping companies, website hosting providers, customer service platforms, analytics providers, fraud prevention providers, and marketing service providers. These providers may access personal information only as necessary to perform services for us and are expected to protect it in accordance with applicable law.
3.3 Other Third Parties
We may share personal information with business partners when necessary to provide a promotion, contest, product, service, or other offering. Additional privacy notices may apply where a third party collects information directly.
3.4 International Transfers
Some service providers may be located outside your state or country. Your personal information may therefore be transferred to and processed in the United States or other countries whose privacy laws may differ from those in your jurisdiction.
4. CONTACTING US AND CREATING AN ACCOUNT
When you contact us by email, contact form, telephone, or other means, we may collect and store the information you provide, including your name, email address, telephone number, message, order number, and any other information needed to respond to you.
If you create an account, we may collect:
(A) First and last name
(B) Username and login information
(C) Email address and password
(D) Billing and shipping addresses
(E) Telephone number
(F) Order history
(G) Preferences and other information you choose to provide
We use this information to create and manage your account, process orders, provide customer support, and communicate with you.
5. PERSONAL INFORMATION COLLECTED WHEN YOU MAKE A PURCHASE
5.1 Order Information
When you place an order, we may collect:
(A) Product names, prices, quantities, and other product details
(B) Order number
(C) Billing and shipping addresses
(D) Payment and delivery status
(E) Shipping and tracking information
(F) Communications about your order
(G) Return, refund, or exchange information
(H) Customer service correspondence
5.2 Payment Information
We may offer payment methods such as credit cards, PayPal, and other payment methods enabled at checkout. Payment information may include your billing address, payment method, transaction details, payment account identifier, and limited payment card information provided by the payment processor.
Payments are processed by third-party payment providers. We do not store your full payment card number or security code on our own systems. We share only the information reasonably necessary to process your payment and complete your order.
5.3 Fraud Prevention and Unpaid Balances
We may use third-party providers to verify transactions, prevent fraud, investigate suspicious activity, and collect unpaid balances where permitted by law.
6. COOKIES AND SIMILAR TECHNOLOGIES
6.1 General Information
We may use cookies, pixels, tags, scripts, local storage, and similar technologies to operate the Site, remember preferences, analyze traffic, measure marketing performance, and provide relevant advertising.
Where required by law, we will request your consent before using non-essential cookies or similar technologies. You may update your preferences through the cookie settings available on the Site.
6.2 Types of Cookies
Strictly Necessary Cookies. These cookies are required for essential Site functions, including security, shopping cart, checkout, and account access.
Functional Cookies. These cookies remember your preferences and help provide enhanced features.
Analytics or Performance Cookies. These cookies help us understand how visitors use the Site so we can improve its performance and functionality.
Advertising or Targeting Cookies. These cookies may be used by us or our advertising partners to deliver advertising that is more relevant to your interests.
6.3 Your Choices
You can manage cookies through your browser settings and, where available, through our cookie preference manager. Disabling cookies may affect the availability or functionality of certain Site features.
6.4 Web Pixels and Conversion Tracking
We may use web pixels and conversion pixels to measure whether visitors have completed actions such as submitting a form, subscribing to communications, or completing a purchase.
6.5 Analytics
We may use third-party analytics services, including Google Analytics, to understand Site traffic and usage. For more information about Google's privacy practices, visit https://policies.google.com/privacy. You may opt out of Google Analytics through https://tools.google.com/dlpage/gaoptout.
6.6 Advertising and Remarketing
If we use Google Ads, Microsoft Advertising, Meta Ads, TikTok Ads, or similar services, those providers may use cookies or related technologies to show advertisements based on your interests or previous interactions with the Site. You may manage advertising preferences through the relevant provider's settings and through the cookie controls available on the Site.
6.7 Other Tracking Technologies
We may collect device type, browser type, operating system, IP address, pages viewed, links clicked, time spent on the Site, referring URLs, and other usage data.
6.8 Do Not Track
Because there is no universally accepted standard for responding to browser Do Not Track signals, our Site may not respond to them.
6.9 Location Information
We do not generally collect precise geolocation information. You can manage location permissions through your device and browser settings.
7. SHARING PERSONAL INFORMATION WITH THIRD PARTIES
7.1 Circumstances for Sharing
We may share personal information when necessary to process and fulfill orders, process payments, deliver products, provide customer support, host and operate the Site, analyze usage, prevent fraud, send permitted marketing communications, comply with law, protect our rights, or complete a merger, acquisition, financing, or sale of assets.
We do not sell personal information for monetary compensation. Where required by law, we will provide additional disclosures and choices regarding targeted advertising or other data sharing.
7.2 Technical Service Providers
We may use technical service providers such as [SHOPIFY, SHOPLINE, WooCommerce, hosting provider, or other provider]. Delete this sentence if it does not apply.
7.3 Payment Providers
Our payment providers may include [Payment Provider Name and Privacy Policy Link]. Delete this sentence if it does not apply.
7.4 Shipping and Logistics Providers
We may share your name, shipping address, email address or telephone number, and order and tracking information with shipping and logistics providers as necessary to deliver your order.
7.5 Legal and Government Requests
We may disclose personal information to courts, government agencies, law enforcement authorities, regulators, or other parties when required or permitted by law or legal process.
8. RETENTION AND DELETION OF PERSONAL INFORMATION
We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our rights.
When information is no longer required, we may delete it, anonymize it, or securely retain it where permitted or required by law.
9. HOW WE PROTECT PERSONAL INFORMATION
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Information submitted through the Site may be protected using SSL or TLS encryption where supported. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or information about the personal information we hold about you. You may also have the right to opt out of marketing communications, targeted advertising, or certain data sharing, and to withdraw consent where processing is based on consent.
To submit a request, contact us at purehoney@royalhoneyus.com. We may need to verify your identity before processing your request and will respond within the time required by applicable law.
You may unsubscribe from promotional emails by clicking the unsubscribe link in the email. You may still receive non-promotional communications, such as order confirmations, shipping updates, account notices, and service messages.
California residents may have additional rights under the California Consumer Privacy Act, as amended, including rights to know, delete, correct, and opt out of certain sharing or targeted advertising activities. We will not discriminate against you for exercising your privacy rights.
11. CHILDREN'S PRIVACY
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can delete it.
12. THIRD-PARTY LINKS
The Site may contain links to third-party websites, applications, or services. We are not responsible for their privacy practices, content, or security. Please review their privacy policies before providing personal information.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements. When we make changes, we will update the Effective Date above. Your continued use of the Site after an updated policy is posted means that you acknowledge the changes.
14. CONTACT US
If you have questions about this Privacy Policy or our privacy practices, contact us:
ROYALHONEYPEAK
1510 Cedarmont Dr
Hacienda Heights, CA 91745
United States
Email: purehoney@royalhoneyus.com
Phone: +1 347-392-8443
15. COMPANY INFORMATION
Legal Entity Name: ROYALHONEYPEAK
Trading Name: ROYALHONEYPEAK
Company/Registration Number: [Please specify if applicable]
Registered Business Address: 1510 Cedarmont Dr, Hacienda Heights, CA 91745, United States
Email Address: purehoney@royalhoneyus.com
Phone Number: +1 347-392-8443
Country of Operation: United States